Privacy policy

DC Envios LLC ("we," "us") operates DC Envios. This Privacy Policy explains how we collect, use, and protect your personal information, with particular care given the sensitive nature of our products.

1. Information we collect

  • Contact information: name, shipping and billing address, email, phone number.
  • Payment information: securely processed by our payment processor; we do not store full card numbers on our servers.
  • Usage information: pages visited, products viewed, and interactions with the Site (via cookies and analytics tools).

2. How we use your information

  • Process and ship your orders
  • Communicate with you about your purchase
  • Improve our Site and catalog
  • Comply with legal obligations

3. Enhanced confidentiality

We understand the sensitive nature of these products. Accordingly:

  • We use discreet packaging, with no logos or descriptions revealing the contents on the outside of the package.
  • We use a discreet billing descriptor on your bank statement.
  • We do not share your purchase history with third parties for marketing purposes without your explicit consent.

4. Sharing information with third parties

We share information only with:

  • Order fulfillment providers (to ship your product directly)
  • Payment processors (to complete the transaction)
  • Technology service providers necessary to operate the Site (hosting, analytics)

We do not sell your personal information to third parties.

5. Cookies

We use cookies to improve your browsing experience, remember your shopping cart, and analyze Site traffic. You may disable cookies through your browser settings, though this may affect Site functionality.

6. Data security

We implement reasonable security measures to protect your personal information against unauthorized access, alteration, or disclosure.

7. Your rights

You may request access to, correction of, or deletion of your personal information by contacting us at support@dcenvios.com. We will respond to your request within the timeframes established by applicable law.

8. Children's privacy

This Site is not directed at individuals under 18 and we do not knowingly collect information from minors.

9. Changes to this policy

We may update this Privacy Policy periodically. The "Last updated" date at the top of this document reflects the most recent version.

10. Contact

For questions about this Privacy Policy, contact us at support@dcenvios.com.