Your privacy matters to us as much as the quality of our products. That's why every order from DC Envíos is designed to reach you without anyone else knowing what's inside.
📦 100% discreet packaging
All our shipments go out in a plain, unmarked box or envelope:
- No logos, images, or phrases referencing the contents.
- No full store name printed on the outside of the package.
- The sender on the label appears in a generic form, never as "DC Envíos" or with references to intimate products.
Whoever receives or sees the package — at your home, front desk, or mailbox — won't be able to identify the contents from the outside.
🧾 Discreet billing
The charge on your statement (credit/debit card) is processed with a generic descriptor, without product names or explicit references to intimate wellness.
📌 If the name on the charge doesn't look familiar when you check your statement, that's intentional: it's how we protect your privacy. If you have questions about a charge, write to us and we'll confirm it right away.
🔐 Your data, protected
- We don't sell or share your personal or purchase information with third parties for marketing purposes.
- Access to your order data is limited to our logistics and customer service team.
- You can find the full details in our Privacy Policy.
🚚 How does your order travel?
We pack each product securely so it arrives in perfect condition, using standard protective materials (no "fragile" labels that give away the contents) and working with reliable carriers. For delivery times and tracking, check our Shipping Policy.
❓ What if I have questions about my order?
Our team is available to answer any questions about your shipment or your invoice, always with the same discretion. Write to us by text message or email — the details are on our Contact Information page.
At DC Envíos, your privacy travels with every order. 🤍